FAQ Frequently Asked Questions
General Information
Simply fill out our request form and you will be notified when another item becomes available
After your purchase a knowledgeable representative will do a fitment call to make sure your purchased items are the right ones the first time. If you ordered the wrong items and we don't have the right ones for you, we will refund you. We guarantee the right seats or your money back, That's our Rest Easy Fitment Call Guarantee.
We only carry seats newer than 1995 with the exception of some specialty vehicles.
Product
No. We only sell seats in pairs because they will never match your original seats. There are many variables of Why They won't Match, so this is the reason we only sell seats in pairs.
We aren't paying sellers fees so we pass the savings on to YOU.
Use the "ask a question about this item"
button on the item page to provide us with the year, make, model and
trim level of your vehicle. We will assist you in determining fitment.
If you just purchased a set of seats and are still not positive they
will work for you....DON'T WORRY!....We do a fitment call for every item
we sell, that is our Rest Easy Fitment Call Guarantee.
Read the listing. Some items include
consoles, some do not. This applies to many options such as jump seats
and rear seats as well. Use the "Select Your Options" button to view all available options.
All of our seats are Professionally cleaned with special steam extracting equipment using top of the line detergents and sanitizing chemicals. Next they are sprayed with leather or cloth conditioners, then the plastic trim panels are buffed to a high gloss shine with a silicon based spray. Finally and most importantly the seats are placed under special UV disinfection lights for sterilization.
Shipping & Delivery
Shipping to the lower 48 states is free
to a business address, that takes semi truck deliveries. Alaska &
Hawaii, please call 844-636-7328 or Contact Us for shipping rates. For International customers, see our Freight Forwarders list and their shipping locations.
Handling time is 2-4 business days.
Shipping takes 1-5 business days from the time it leaves our facility,
depending on your location.
Our main facility is located on the Space Coast of Florida, just an hour east of Orlando.
Pickups are free, please contact
support@oemcarandtruckseats.com before purchase as often times we can
get you a lower price than what is listed on the website.
Most orders are multiple boxes so it may
not be cheap but we can do it. If you are in our region you may not even
have to get expedited shipping as most orders arrive within 2 business
days after shipment. Please let us know what day you need your order to
arrive by and we will contact you with pricing. Please note that these
shipping times are estimates, and we cannot guarantee timely delivery
due to inclement weather, customs, and other factors out of our control.
Custom Orders
First check out our Custom Seat Build page for ideas and basic costs, after you decide on the colors, patterns and options you want, simply contact us. Our Seat Build Staff will help you through the whole process.
Payments and Returns
We allow returns up to 90 days after delivery. Please see our return policy for more information.
Please go through our simple checkout system. Once you complete checkout your card will be authorized for the total amount of the sale. The charge will not be finalized until we do a Fitment Call with you. A Fitment Call is made on every purchase, to insure you are buying the right seats, the first time.
Shop Pay Financing
Shop Pay, you now have the option to pay in full at checkout or later through installments. Depending on your purchase amount, there are two ways* that you can pay for your order in installments via Shop Pay:
For orders between 50 USD to 999.99 USD, you can split your purchase into four bi-weekly, interest-free installment payments. There are no
additional charges, interest rates, or late fees for this option, and
your credit score isn't affected.
For orders between 150 USD to 17,500 USD, you can split your purchase into monthly installment payments. While there are no late fees
for monthly installment payments, your order is subject to interest
fees*. Your credit score isn't affected when you apply, but it can change if you don't make your payments on time.
We are not able to impact what options you are provided at checkout. This is controlled by Shop Pay.
**Payment options through Shop Pay installments are subject to eligibility and provided by Affirm’s lending partners: Affirm's lending partners Rates from 0% APR or 10-30% APR.
The installments option on Shop Pay is available on debit and credit cards.
No. Your order will ship as if you fully paid.
Pay in 4 interest-free installments for purchases between
$50.00-$999.00 or monthly installments for purchases between $150.00 -
$17,500.
Eligibility for and approval of Shop Pay Installments is managed by Shop Pay and Affirm. OEM Car & Truck Seats has no control over this process, but you should receive an email from Affirm detailing why your payment was rejected.
If you would like a refund and your requested return meets our Return Policy Guidelines, please reach out to customer support first. If we are able to refund your order, the refunded amount will be returned to your original payment method within 3-10 business days, and your balance will be updated.
If your refund is less than your total purchase balance, it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.
If your refund is more than your purchase balance, the difference will be returned to your original payment method within 3-10 business
days.
No. there are no late fees if you miss a scheduled payment. However, partial or late payments may affect your ability to use Shop Pay Installments in the future.
No, if you choose to pay in installments through Shop Pay, there will be no impact to your credit score. For Shop Pay installments, Affirm
will not report to credit bureaus. Your credit score isn't affected when you apply, but it can change if you don't make your payments on time.
If you have additional questions about installment payments on Shop Pay, you can refer Affirm Help Center or get more information on how to Pay over time with Shop Pay Installments. Feel free to also reach out to our customer support team, and we will do our best to assist you!
Marketing & Promotions
Yes! We offer a variety of options. See Collabs & Affiliate Marketing for more info.
Still Left Wondering?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.